“Hi Beth, my name is Judy and I’m with Bringing Hope Home. Your social worker submitted your application for our grant program and I’m calling to see how I can help with some of your bills.” This is how the Bringing Hope Home Family Department spends most of their day. On the phone with families, talking about how we can help. No Family call is the same. Some calls are really difficult and emotional. Some Families have just been newly diagnosed and...